Frequently Asked Questions

Can't Access the Site?

If you're experiencing issues accessing Backpageseek, try clearing your browser cache, cookies, and history. If this doesn’t help, consider updating your browser or trying a different device.

Account Banned?

Your account may have been banned due to a Terms of Service violation, suspicious activity, or anti-spam actions. If you use the same password on multiple sites or respond to unknown verifications, your account might be compromised.

Are You Hiring?

Backpageseek is solely an online directory for classified ads. We are not affiliated with hiring agencies and do not offer recruitment services.

Receiving Unwanted Calls?

If you’re receiving calls due to an ad you didn’t post, please locate the ad and report it as 'invalid number' to prompt its removal.

Wrong Number on Ads?

If a number on an ad is incorrect, click the 'Report' button on the ad. This helps us maintain accurate contact information for all users.

Editing or Deleting Your Post

You can edit or delete your posts by logging into your account. Please note: Deleted ads are removed permanently, and we do not offer refunds for deleted content.

Becoming Verified on Backpageseek

Backpageseek verifies all providers to maintain a safe and reliable platform. Verification does not require nudity or government-issued IDs unless requested specifically for age verification.

How to Submit Verification

Submit your verification via the account verification form that appears when you log into your new account. We do not accept verification images via email.

Other Forms of Verification

Only specific verification photos are accepted. Other forms are not permitted to maintain consistency and security.

Verification Processing Time

Verification requests are processed as quickly as possible, but please allow up to 5 business days. If you have waited longer, check to ensure all required information was submitted.

Unexpected Ads or Content

If you see content or photos on Backpageseek that you didn’t post, report it immediately. If you receive abusive messages, block the sender and consider reporting them to their provider.

Refund Policy

Ads removed for violating Terms and Conditions are not eligible for refunds. We appreciate your understanding in adhering to this policy.

Account Balance or Credits

Your credits should appear in your account shortly after adding funds. Please refresh your account and check back soon.

Contact Us

If you have more questions or need assistance with billing, reach out to us at: [email protected].