Contact Us
Have questions or need assistance? Our support team is here to help you with inquiries regarding advertisements, verification, or technical issues at BackpageSeek.com.
How to Reach Us
Email Support: [email protected]
* Responses are typically sent within 24 hours.
📝 Copyright / DMCA Reporting:
For copyright infringement claims, please email: [email protected]
Emergency or Urgent Issues:
For urgent matters regarding safety or account security, please indicate "URGENT" in your email subject line.
Help Us Assist You Faster
To resolve your issue quickly, please include:
- Contact us using your registered email address for faster verification.
- For billing issues, provide your Bitcoin (BTC) Transaction ID.
- Screenshots of the error (if applicable).
- Reporting an Ad: Click the "[ report this ad ]" button on the post, or provide the AD ID at the bottom of the post details page (e.g., AD ID: 023456) or copy the post link when reporting.
Quick Answers
- Verification: Log in to "My Account" to find the verification button and upload your real-time photo.
- Edit Ads: Go to "My Account" and you will see the option to edit or manage your posts.
- Reporting: Use the "Report" button found on every post for suspicious activity.
- Premium Membership: For issues with Premium features (Auto-Bump, Featured Badges), include your BTC Transaction ID and Username in your email.
Account Management
How can I delete my account?
You can delete your account by navigating to My Account > Delete Account. Once you provide your password and confirm, all your active ads and images will be removed immediately. Your account will be permanently deleted after a 7-day grace period. Please note that images and ads cannot be recovered even if the account is restored.
Account Deletion & Data Removal
You may request to delete your account at any time through your account settings.
⚠ Immediate Content Removal: Upon confirming your account deletion, all your active advertisements and associated images will be permanently and immediately removed from the Site. This content cannot be recovered under any circumstances.
🕐 Grace Period: After your request, your account will enter a 7-day grace period before permanent deletion. During this time, you may contact support if you wish to reactivate your account, though your previously deleted ads and images will remain unrecoverable.
⛔ Finality: After the 7-day period, all account data will be permanently purged from our active databases.
Frequently Asked Questions
❓ Can I post ads without verification?
Yes, you can post free ads without immediate verification. However, if our system detects suspicious activity, spam indicators, or fake content in your post (across any category), you will be required to complete photo verification before your ad goes live. This process helps us maintain a trusted and secure community for all users.
❓ How long do ads stay active?
Free Ads: Your free ads will remain active for a long time as long as your account stays active, you do not delete the post yourself, and your ad is not marked as spam or fake by our system. Regular account activity helps keep your listings visible.
Premium Ads (30 Days Membership): Premium subscriptions remain active for 30 days from the date of activation. During these 30 days, your ads receive:
✓ Auto-Bump every 1 hour — your ad jumps to the top automatically, 24/7
✓ Unlimited manual bumps — move your ad to the top whenever you want (no waiting)
✓ Featured Badge — Your ad stays pinned at the very top of the ad list page
✓ Emoji support in titles and descriptions
After Your Premium Plan Expires: Your account returns to the Free Plan automatically. Your ads will NOT be deleted — they remain live as regular ads.
❓ What payment methods do you accept for Premium?
We exclusively accept Cryptocurrency for all Premium subscriptions. We do not store any banking or credit card information. Payment is processed securely through our third-party crypto payment partner.
❓ I forgot my password. What should I do?
Click the Forgot Password link on the login page. If you no longer have access to your email, please contact support with your registered email.
❓ Are Premium payments refundable?
All Premium Membership payments are final and non-refundable once activated, as digital services are delivered instantly. Crypto payments are irreversible by nature — no chargebacks are possible. For full details, please read our Refund & Payment Policy.
Security Reminder:
BackpageSeek Support will NEVER ask for your account email or password. Please do not share these credentials with anyone.
Expected Response Times
| General Support Inquiries | 24–48 hours |
| Technical / Verification Issues | 12–24 hours |
| Billing / Premium Support | 24–48 hours |
| Urgent / Security Matters | Within 12 hours |
* Response times may vary based on volume. Adding "URGENT" to your subject line for critical issues helps prioritize your request.