General help

I can't access the site?

If you are having technical issues accessing the site. We recommend first trying to clear you browser cache / cookies / history. If this doesn't solve the problem we recommend upgrading your browser, or trying to use another device.

My account was banned?

You may have broken our terms of service, your account may have been taken over and used for spam (do you use the same password everywhere? or did you respond to a fake text message asking you to verify yourself? or our system or staff may have banned your account. Please understand that fighting against spam and scammers is a constant battle. As we deactivate huge numbers of bad accounts, occasionally we may deactivate a real person's account, too. We apologize for that.

Are you hiring?

Please keep in mind that we are not an agency. This is just an online directory used for advertising only. We are not affiliated with any agencies and are not able to help with hiring.

I am receiving calls but I am not a provider! How can I get removed from this website?

While we do our best to remove stale ads with incorrect numbers we could really use your help. If you notice this happening you may find where this ad is in the site and report it as invalid number. This will usually get a faster response than by emailing us. In either case, we take this seriously and will remove your number as soon as possible.

I phoned the provider but I got the wrong number. Why is this?

We try our best to keep numbers current. If an ad has incorrect number or details please report it by clicking Report button on the right side of the ad. Please help us and community keep these numbers current.

How do I edit / delete my post?

You can login to your account and go to the 'My posts' tab. That will show you all the posts you have. Please note that you won't be refunded anything and we will remove this ad permanently.

How do I become verified?

We verify all providers that are listed on Backpageseek to prevent fake or misleading profiles being listed. This creates a better experience for both providers and clients. We keep as little personal, real world information about you as possible so you can be confident in your information safety.

Do I have to show my face in the verification picture?

  1. If you don't show your face in the pictures on your ads, or they are heavily obscured, you don't need to show your face in the verification picture.
  2. If you do show your face on your ads then we need to see your face in the verification picture.
  3. The most important thing is that we can match you to your pictures otherwise we may not be able to verify you.

What information is required?

NOTE: We can not accept verification photos that use filters or have any modifications applied. Ensure that you do not select any filters when taking the photo if you are using social apps to take the photo.

You can become verified with Backpageseek by providing the following:

  1. A photo of you holding a handwritten sign with your working name, the email address you signed up with, todays date, and the phrase "I am signing up for " shown.
  2. The sign must be handwritten, digitally altered or written images are not accepted.
  3. We must be able to see enough of you to match you to your photos, especially if you don't show your face on your post. We may reject your photo if we are unable to confidently verify a match.
  4. Do not edit the photo at all- Don't edit the photo, don't crop, don't "enhance" or filter - just take it in bright light and send as is. Sometimes the easiest way to take this photo is in front of a mirror.

To clarify, we need no nudity and no government IDs. We also do not accept government issued ID, such as your driver’s license or citizen ID. Please do not send us this kind of identifying information unless we specifically requested it to verify your age!

Where do I send this information?

We recommend that you use the account verification form that appears when you first log into your new account to submit the required information. You must submit via the form, we can not accept verification images to the support email address.

Can I send other forms of verification?

No, we don't accept other forms of verification, we can only accept the verification photo. We don't know how other sites chose to verify their workers or how consistent they are.

How long does it take to become verified?

We are a small team and work as fast as we can to verify everyone quickly. Please allow up to 5 business days for your verification to be processed before checking in with us.

My account is still pending...

If your account is still pending, and it has been more than 5 business days, we are most likely waiting on your verification information. Please send us through the required information so we can approve you as quickly as possible.

I am seeing my photos in this website but I didn't post them myself! – Can you remove it?

Someone posted your personal information on the site, please contact us to report this immediatly. Someone is sending you abusive content. If this person's email is visible we recommend blocking this user's email using your email client. We also recommend reporting this person to their email provider. Also, we recommend you block them from being able to contact you.

My ad was removed, I want my money back!

We only remove ads that are against our Terms and Conditions. In such cases, refunds are not issued.

I just credited my account and it's yet to reflect but do not adjust my credits?

Your backpageseek credits will be added to your account as soon as possible, please take a moment.

Contact us

We are always happy to listen to your questions, suggestions, and to simply hear from you! Need support with billing and we will try to resolve your issues as soon as possible :-[email protected]